BUS
PASS
A disabled man who relies on public transport was
refused permission to board five buses because
drivers did not recognise his new bus pass. John
Spare of Shelmory Close, Allenton, was the victim
of a blunder by Derby City Council, which did not
send samples of the new passes to bus companies.
Mr Spare is profoundly deaf and qualifies for a
travel concession permit which allows him to use
Trent and Arriva bus services and some train
services for free. He was issued with his new bus
pass after reading a council notice which advised
holders to renew their permits from September 27
at the Post Office or the Council House. After
picking up the new pass from Derbys
Victoria Street Post Office, Mr Spare went to get
on a number 69 Arriva bus to Allenton but was
refused passage because the driver said he did
not recognise his pass.
Mr Spare also attempted to board a Trent bus but
was met with the same response. On inquiring
about the problem at the bus station in Morledge,
he was told to go to the Council House to sort it
out. At the Council Houses he was given a written
notice, which confirmed the new pass was valid
from September 27. Mr Spare said, It is
totally unacceptable that this has happened when
all I did was follow the instructions that were
given to me. For the authorities not to have
informed the bus companies of what is a major
change is a terrible error and I am disgusted
with the treatment I received. Since his
ordeal, Mr Spare had to get both Arriva and Trent
to write a travel note, which he has to show
drivers.
Pat Ethelston, Derby City Councils chief
engineer, said, We have been encouraging
people to renew their passes in good time but did
not anticipate the passes coming into use until
November 1. We have not yet sent samples of the
new passes to the bus companies so that is why
their drivers would not have recognised it, but
we will be taking steps to make sure the sample
is sent in the next couple of days. Melvyn
Hopwood, Head of Communications for Trent Buses,
said, The scheme itself is owned and run by
the city council and we simply follow the
guidelines they give us and our drivers are under
strict instructions to follow these. Nobody
was available for comment from Arriva. |
CLAIMS
People suing the councils in Derbyshire
for personal injury are diverting nearly £1m of
taxpayers' money away from public services. And
Derby City Council has paid out £57,692 for 63
personal injury claims relating to the year
2001/2 and £154 for three claims in 2002/3.
People have up to six years after an incident to
make a claim and so these figures could rise even
further. Figures from the Local Government
Association have revealed that, of 212 councils
surveyed, 87 per cent said the number of claims
had risen in recent years. Councils set aside a
budget for claims, some of which is eaten up by
lawyers' fees.
Authorities can either self-insure, which makes
them liable for the costs, or use an insurance
company. Using an insurance firm can be very
costly for councils, as they pay an excess on
claims. The majority of personal injury cases
against councils come from people claiming for
trips, slips and falls on roads and pavements.
County council spokesman John Fern said the
council had taken over responsibility for more
roads since 2001/02, which had led to "a lot
more" claims. He added, "If the claims
weren't there, then the money could be spent on
other things within the authority." |
|
|
LOCAL COUNCILLORS FOR DERBY 2
Derwent
Margaret
Redfern
2 Uplands Avenue, Littleover, Derby, DE23 7GE.
Tel: 01332 769551 | Office Tel: Not Available
Email: margaret.redfern@derby.gov.uk
Affiliation: Labour
Dave Roberts
14 Radcliffe Avenue, Chaddesden, Derby, DE21 6NN.
Tel: 01332 726454 | Office Tel: Not Available
Email: dave.roberts@derby.gov.uk
Affiliation: Labour
Suman Gupta
51 Breedon Hill Road, Derby, DE23 6TH.
Tel: 01332 364530 | Office Tel: Not Available
Email: suman.gupta@derby.gov.uk
Affiliation: Labour
Littleover
Les
Allen
17 South Avenue, Littleover, Derby, DE23 6BA.
Tel: 01332 775426 | Office Tel: Not Available
Email: Not Available
Affiliation: Liberal Democrat
Michael Carr
13 Middleton Avenue, Littleover, Derby, DE23 6DW.
Tel: 01332 605193 | Office Tel: 01332 637549
Email: michael.carr@derby.gov.uk
Affiliation: Liberal Democrat
Lucy Care
8 Kings Drive, Littleover, Derby, DE23 6EU.
Tel: Not Available | Office Tel: 01332 721291
Email: lucy.care@derby.gov.uk
Affiliation: Liberal Democrat
Mackworth
Lonny
Wilsoncroft
Queen Mary Lodge, Duffield Road, Derby, DE22 1AA.
Tel: 01332 382186 | Office Tel: Not Available
Email:
lonny.wilsoncroft@derby.gov.uk
Affiliation: Labour
Ray Baxter
6 Hanwell Way, Derby, DE22 4AD.
Tel: 01332 361800 | Office Tel: Not Available
Email: Not Available
Affiliation: Labour
Richard Gerrard
'Highfield', 12 Thames Close, Mackworth, Derby, DE22
4HT.
Tel: 01332 511012 | Office Tel: Not Available
Email: richard.gerrard@derby.gov.uk
Affiliation: Labour
Mickleover
Hilary
Jones
104 Chain Lane, Littleover, Derby, DE23 7EB.
Tel: Not Available | Office Tel: 01332 521061
Email: hilary.jones@derby.gov.uk
Affiliation: Liberal Democrat
Margaret Hird
40 Bradwell Close, Mickleover, Derby, DE3 9DY.
Tel: 01332 523372 | Office Tel: Not Available
Email: margaret.hird@derby.gov.uk
Affiliation: Liberal Democrat
Fay Winter
227 Ladybank Road, Mickleover, Derby, DE3 0RR.
Tel: Not Available | Office Tel: Not Available
Email:
fay.winter@derby.gov.uk
Affiliation: Liberal Democrat
Normanton
Amar
Nath
40 Howard Street, Derby, DE23 6TX.
Tel: 01332 360725 | Office Tel: 01332 362809
Email: amar.nath@derby.gov.uk
Affiliation: Labour
Ashok Kalia
33 Squires Way, Littleover, Derby, DE23 7XB.
Tel: 01332 523665 | Office Tel: Not Available
Email: ashok.kalia@derby.gov.uk
Affiliation: Labour
Chris Williamson
Members Services, The Council House, Corporation
Street, Derby, DE1 2FS.
Tel: 01332 382186 | Office Tel: 01332 255106
Email: chris.williamson@derby.gov.uk
Affiliation: Labour
Oakwood
Pauline
Latham OBE
Hierons Wood, Vicarage Lane, Little Eaton, Derby,
DE21 5EA.
Tel: TBC | Office Tel: Not Available
Email: pauline.latham@derby.gov.uk
Affiliation: Conservative
Richard Smalley
17 Woodrising Close, Oakwood, Derby, DE21 2SS.
Tel: 01332 830593 | Office Tel: Not Available
Email: rjstraderuk.aol.com
Affiliation: Conservative
Paul West
14 Furzebrook Road, Colwich,
Tel: Not Available | Office Tel: 01332 280043
Email: paul.west@derby.gov.uk
Affiliation: Conservative
Sinfin
Prem
Chera
109 Clarence Road, Derby, DE23 6LS.
Tel: 01332 271478 | Office Tel: Not Available
Email: Not Available
Affiliation: Labour
Hardial Singh Dhamrait
Apna Ghar, 674 Burton Road, Derby, DE23 6EL.
Tel: 01332 297283 | Office Tel: 01332 772795
Email: hardial.dhamrait@derby.gov.uk
Affiliation: Labour
Robin Turner
10 Ridgeway Avenue, Littleover, Derby, DE23 7GB.
Tel: Not Available | Office Tel: 01332 773354
Email: robin.turner@derby.gov.uk
Affiliation: Labour
Spondon
Evonne
Berry
12 Oxford Street, Spondon, Derby, DE21 7JL.
Tel: 01332 730183 | Office Tel: Not Available
Email: evonne.berry@derby.gov.uk
Affiliation: Conservative
Colin Brown
12 Devas Gardens, Spondon, Derby, DE21 7AD.
Tel: 01332 733872 | Office Tel: Not Available
Email: Not Available
Affiliation: Conservative
Peter Berry
5 Gilbert Close, Spondon, Derby, DE21 7GP.
Tel: 01332 675265 | Office Tel: Not Available
Email: Not Available
Affiliation: Conservative
<<< Prev
|